Theng Goh

Theng Kiat Goh is the Chief Customer Officer at Prudential Assurance Company Singapore, where he plays a pivotal role in driving customer engagement and business growth. With nearly 30 years of experience in business and marketing, Goh has developed a strong reputation for leveraging innovative strategies to enhance customer experiences and foster sustainable growth within organizations.

Professional Background

• Current Role: Chief Customer Officer at Prudential Assurance Company Singapore.
• Experience: Goh has extensive experience in marketing and leadership, having worked across various sectors. His focus is on harnessing talent and technology, particularly in relation to Gen Z and artificial intelligence, to build high-performing teams.12
• Previous Ventures: He is also known for his work as a founder and CEO of Qulture, a digital innovation firm aimed at helping brands adapt to future challenges.4

Education

Goh is an alumnus of INSEAD, a prestigious business school, which has contributed to his expertise in strategic management and leadership.1

Recent Initiatives

In addition to his corporate responsibilities, Goh has recently ventured into podcasting with the BlackNWhite podcast, where he discusses leadership and personal development topics. He actively engages with his audience on platforms like LinkedIn, sharing insights on personal leadership and career growth.23

Overall, Theng Kiat Goh's multifaceted career reflects his commitment to innovation in customer service and marketing within the financial services industry.