De La Salle University

Workplace Experience at Productboard

F-Prime Capital

Workplace Manager & Admin Support

Productboard

Workplace Experience Manager

Responsible for building operations for over 100 co-living units across 3 separate properties in San Francisco. This includes customer experience, building/facilities operations and leasing. Involved in strategy to develop more efficiency and consistency of Starcity co-living homes. Manages metrics to increase net promoter scores.

Starcity

Community Manager

Contributed to the development of the Philippine WeWork market, which is one of the top revenue generating markets in SEA. Simultaneously managed day-to-day operations, building KPI's, profit and loss, sales, and programming for 2 WeWork locations, totaling over 10 employees, and 2,000 community members.

WeWork

Community and events management; sales and business development, P&L; building management and operations; and Personnel Management.

WeWork is the leading global co-working space, with an increasing community of over 600,000 members worldwide. As a member of the community management team we focused on sales, operations and hospitality. We acted as a support arm for our members, delivering amazing service and maintaining top tier member experience. 

As a Community Lead, focusing on sales included pipeline management, account management, revenue generation, taking tours and sourcing new leads. Building operations would include the health and wellness of the physical facility/building, inventory, management of cleaning staff and managing the move in and move outs of member companies. Hospitality allowed for creativity in creating collaborative community events to strengthen connections amongst the diverse member base.

Community Lead

As a Community Outreach Coordinator for the Asian American Donor Program I oversaw the community efforts within specific Universities/churches/corporations across the Bay Area from Sacramento to Santa Cruz. In this position, I valued and maintained key relationships with community leaders, developed lasting relationships with patients/patients families that worked with and headed patient focused campaigns. I did this by outreaching to various media sources, took advantage of the design and social media platforms and coordinate with community leaders to host 3-5 registration events a week. I also functioned as lead for social media engagement including website, Instagram, FaceBook and Twitter.

Asian American Donor Program (AADP)

Community Outreach Specialist

Brandspeakasia is a leading public relations/media and events company in Manila. I contributed to the development of the client database and worked on creating a short list of potential clients for brand management. Through this role I developed my business development acumen, including cold calling clients and developing potential partnerships. I also contributed with the company's events management arm.

BrandSpeakAsia, Inc.

Business Development Specialist

Managed the telco consumer accounts of over 280 VIP clientele. Contributed to sales targets on a monthly basis and focused on member experience and customer happiness.

Globe Telecom

Platinum Relationship Manager

Within my tenure at Appco Group Asia I was promoted from Field Sales Representative to Corporate Trainer to Team Leader. This was a sales and marketing company that represented multiple clients in the finance, telco and non-profit industries. I worked as a brand manager for WWF and UNICEF Philippines. I would conduct face to face presentations to potential customers through B2B sales or events. 

As a team leader I was in charge of quality assurance of my team's sales, devoted time in training and development and assisted in recruitment.

Thara Ashley Zulueta