Terry Pooler - SHRM, PMP

Terry Pooler - SHRM, PMP

Terry Pooler is the VP of Strategy and Operations at SmartAsset, a personal finance technology company.12 In this role, she leads the continuous improvement of internal company processes and the rapid scaling of the business.1

Pooler has over 18 years of people leadership experience, including 10+ years at Zillow Group where she held various roles in organizational operations, technical product and program management, talent acquisition and management, business strategy, and cross functional operations.13

Her specialty is building organizational structures and equitable and inclusive workforce plans that focus on both employee experience and effectiveness.1 She leverages analytics and insights to identify gaps, propose creative solutions, and work with cross functional partners to bring changes to life and drive results.1

Pooler is an organized owner, effective communicator, and strives to lead by example as she creates clarity through ambiguity and runs toward chaos.1 She is obsessed with the intersection of leadership and kindness.1

Prior to becoming VP at SmartAsset in September 202113, Pooler served as Director of Programs & Operations - Recruiting at Zillow Group from November 2018 to June 2021.1 Before that, she was Director of Strategy and Operations - Sales at Zillow Group from February 2015 to November 2018.1

Pooler holds a Bachelor's of Science in Physics degree.1