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Terry Calico
Training Solutions: De-Escalation - Customer Service - Active Shooter - Process Improvement - Front Line Leadership -
Terry Calico is a seasoned professional with over 20 years of experience specializing in developing innovative workforce solutions for various industries, including transit and IT services.
With a background in Business and Education, Terry has studied at Eastern Kentucky University and Cumberland College, focusing on areas such as MAE and Business.
Having worked with prominent organizations like Lextran, TANK, GCRTA, MTA, and more, Terry has excelled in enhancing skill levels, productivity, and overall work environments.
As the Business Owner of Workforce Training Learning Consulting LLC, Terry collaborates with top-tier partners to deliver cutting-edge training solutions, notably in customer service experience.
Terry's extensive experience also extends to selling IT services to Fortune 1000 companies, specializing in relationship-based selling, innovative networking, and advocating for customer needs.
Furthermore, Terry has a rich history of professional roles, including Business Development Manager at Sinclair Community College Workforce Development, Regional Director IT Sales at Corbus, and Technical Instructor at Eastern Kentucky University.
In summary, Terry Calico's expertise lies in crafting bespoke workforce solutions, fostering industry partnerships, and driving value through innovative IT services across diverse verticals like CPG, Retail, and Finance.