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TERRI SULLIVAN
Founder & CEO at Waypoint (A LifestyleCX Company)
Terri Sullivan is an accomplished entrepreneur with an extensive background in senior care technology. With over 15 years of experience, she has developed a passion for creating innovative solutions that help consumers connect and engage better with senior care providers. Sullivan holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Bentley University and an Associate's degree in Computer and Information Systems from Cape Cod Community College.
Over the years, Terri Sullivan has held various positions with different companies, including AgingChoices Pro for Senior Care Providers, ABCT, LifestyleCX, Musical Health Technologies/SingFit, Caremerge, Care at Hand, eHealth Data Solutions, and ConnectedLiving. Her expertise ranges from business development, sales, executive advising, customer experience, and account management, making her a highly versatile individual with broad professional knowledge.
Sullivan's primary interests lie in improving the customer experience and creating better sales processes and discovery. She believes that by enhancing the overall customer experience, senior care providers, consumers, and all other stakeholders stand to benefit.