Product School

Rutgers University

Product Manager at Visual Lease

Skills: Product Road Mapping · Marketing Strategy · Digital Transformation · Business Process Design · Agile Application Development · Artificial Intelligence (AI) · Pricing Strategy

Maximus

Product Lead

*Developed vision, strategy, and roadmap for the new Integrations Hub product, leveraging data analysis to create new revenue streams and strategic opportunities in the commercial real estate space
*Designed compliance-centric automated workflows for controls supported by comprehensive auditing, ensuring accurate financial reporting data across systems
*Owned and led go-to-market efforts for Integrations Hub product from concept to launch in 180 days, demonstrating full product ownership and cross-department stakeholder management
*Exceeded product goals for customer growth, revenue, quality and roadmap delivery, adding over 100 enterprise customers 
*Implemented new ways to measure and understand the customer experience through data analytics, surveys, and live interviews, contributing to advanced marketing research and strategy development
*Led design, development and launch of ERP connector APIs, automating monthly accounting workflows from VL subledger to ERPs like Workday, Oracle, SAP, Netsuite, Sage, Microsoft Dynamics, Infor and more
*Conducted research efforts into product-market fit for lease-centric ESG solution

Visual Lease

Senior Product Manager

*Developed innovative digital product strategy based on Pantone Connect platform ecosystem for e-com, mobile, APIs integrations and SaaS 
*Drove Pantone Connect Adobe Creative Cloud Extension development from inception to launch in 4 months by taking the lead on research, design, and marketing; remains #1 most popular extension on Adobe Exchange App Marketplace for Photoshop, Illustrator and InDesign 
*Launched Pantone Connect e-commerce page, growing revenue 25% YOY through increased traffic, engagement, retention, and conversion, utilizing advanced marketing strategies and market research 
*Launched Pantone API, enabling 20% growth in partner licensing revenue
*Developed cross-platform mobile strategy, leading to successful release of Pantone Connect mobile apps for iOS and Android
*Managed multiple concurrent development processes across 15 digital products and 3 engineering teams, delivering 21 new releases in a year

Pantone

Digital Product Manager

*Drove product vision for enterprise insurance platform; achieved by delivering cross-functional solutions for Policy Administration, New Business & Underwriting,  Claims and Agency Management
*Spearheaded the creation of  a suite of powerful, user-friendly configuration tools enabling rapid set-up of data models, APIs, rules, calculations, user role access & business processes 
*Crafted an engaging business user experience via role-driven user dashboards, real-time workflow management, KPI-driven gamification, push notifications, document/image sharing & instant messaging
*Drove product improvement via qualitative & quantitative data analysis, including: in-person interviews & observations, online surveys, KPI tracking, issue investigation, usage metrics, feature-level usability testing, competitive intelligence & industry research
*Defined digital experience by launching product innovations like: Customer 360 View servicing dashboard,  Agent Experience field sales management app and an Alexa skill for on-demand customer service 
*Led development team using agile/lean methodology: wrote test-driven user stories, built and maintained product roadmap & backlog, led scrum/sprint meetings, drove user acceptance testing, oversaw continuous delivery & implemented process improvements
*Served as the center of product stakeholder communication via close relationships with customers, senior executives, subject matter experts, project teams, sales & marketing, DevOps, software architects, and onshore/offshore engineering teams
*Primary UX & UI designer for all web & mobile products, creating wireframes/ mockups, user flows, icon & button libraries, navigation features, page layouts & design system
*Product specialist for sales & marketing efforts, responsible for customer segmentation, content creation, defining sales strategy, managing customer relationships, designing customer solutions, optimizing pricing and delivering compelling sales demos

Terrence Gorman