Ted Shelton

Ted Shelton is a global product leader specializing in business process redesign (BPR) at Bain & Company. He has helped clients understand the impact of technology change on organizations, talent strategies, and operating models. Ted believes in rethinking businesses by understanding processes at a depth that companies have not invested in previously. He emphasizes process mining, discovery, and understanding tools to identify which parts of the process must be done by which type of worker. His background includes digital consulting, business strategy, and executive management across various industries. Ted’s expertise in process redesign and management, digital transformation, and human and AI workforce alignment puts him at the forefront of the transformational phase of work and organizational structures.