Antioch University Seattle

University of Nevada, Reno

College of the Desert

Twentynine Palms High School

☼Career Coach  -  Empowering Tech Industry Warriors Who See Things Differently☼

Skills: Executive Coaching · Leadership · Strategic Planning

ICFLA

Vice President

Enlisted to expand coaching offering to include career exploration and career development for sales, leaders, and executive-level clientele.

Hawthorne Union

Tech Career Coach

Leverage technology sector expertise to partner with industry leaders in accelerating their journey by identifying interpersonal challenges, defining concrete goals, and providing thought partnership for their career journey.

Torch

Leadership Coach (Technology Sector)

Recognizing that your 'business grows when your people do,' I coach purpose-driven professionals in redefining what is possible across the technology, consulting, sales, marketing, and design sectors.

Inspired by my Master's in Psychology and Cultural Transformation, I strive to enhance customer-centric experiences, drive innovation, and increase operational efficiency with a co-active coach approach that helps visionaries from entry- to C-level find their voice and prepare to rise and meet every challenge.

■ Earned opportunity to move from Associate to Fellow Tier based on fantastic reviews and success in supporting members in reaching and exceeding their leadership goals
■ Surpassed coach engagement goals for program with global reach, earning direct referral and 100% contract extension

BetterUp

Executive Coach

Leverage expertise in career development, resume writing and interviewing to deliver practical advice and constructive feedback to job seekers. This role includes supporting the CareerBuilder partnership offering free career coaching to Black Information Network (BIN) Listeners.

Sacred Time

Career Coach | Wizco

I expanded the scope of my role to take on and diffuse escalated situations, mentor newer career specialists, deliver dedicated coaching to alumni, and augment the curriculum with bespoke workshops that empower job seekers to accelerate their search.

CareerFoundry

Senior Career Specialist

■  MOCK INTERVIEWING (November 2022): Facilitate sessions for Job Seekers to practice interview skills through targeted questions designed to draw on transferrable and direct skillsets for conversations with prospective employers. 
■  CAREER COACHING (August 2022): Support key career services initiatives to support job seekers in career development from exploration to transition.
■  LIVE CONSULTATIONS (March 2021): Leverage coaching expertise to consult directly with job seekers while strategically updating their resumes. 
■  RESUME WRITING (October 2020): Craft career documents that align unique skillsets to targeted roles according to industry guidelines. Specialties include software, information technology, business operations, and sales sectors.
■  RESUME REVIEWING (August 2020): Deliver action-oriented feedback to job seekers regarding resume best practices.

Indeed.com

Career Coach & Resume Writer

Establish, launch, and sustain a professional service start-up dedicated to the support and encouragement of mid-career professionals through career coaching, technical training, and digital & material resources.

■ Cultivated strategic partnerships with key community organizations while establishing a pipeline of clients and products to ensure the strategic growth of the company.
■ Pioneered a nature-inspired business model to aligned ecopsychology principles with the practical application of coaching.
■ Refined corporate brand to centralize on career satisfaction from career development coaching to job search support.
■ Transformed business operating model in pivot to cater to job seekers craving high-quality resume writing and career clarity through career coaching.
■ Provided executive-level leadership in the creation and maintenance of governance and control activities including hiring third-party vendors to handle legal and property management requirements.
■ Scaled operations to fit the capability of the team and the capacity of resources according to client requirements.
■ Strategically expanded team to increase operational output and enable mentoring of interns and associates specializing in social media marketing.

Managing Director, Career Services

As your Career Coach I empower you to work outside the box of buildings, expectations, and routines to find career satisfaction and personal growth that will allow you to be your most Successful Self.  Through nature metaphors and meditative experiences, I will help you clarify your goals, reignite your passions, and pinpoint your next steps so that you can know you're moving in the right direction.  I also help you acknowledge and address the stress of job role or career transitions with a plan to develop and manage your work life from graduation through an active retirement so that you can always work with passion and purpose. 

Schedule your Get Unstuck Buzz Session with me today at Sacred-Time.com/Coaching.

■ Coach clients to work outside the box by clarifying goals, reigniting passions, and pinpointing next steps
■ Coach clients to live with passion and purpose by identifying desires and priorities 
■ Facilitate group coaching sessions focused on embracing nature, managing careers, handling grief

Tech Career Coach | Job Search Coach | Resume Writing

■ Write and manage content including social media
■ Write, edit, publish articles and books
■ Retail marketing experience as a Brand Ambassador for Up-Front Marketing
■ Marketing & concierge customer service experience as Resort Host for Wyndham
■ Customer service experience as Call Center Agent for Business Extension Services

Writer | Presenter | Trainer

■ Expanded scope of role by taking on Information Technology (IT) Advisor duties including onboarding and managing technical team and handling escalations
■ Solicited stakeholder feedback to devise and implement path forward to minimize website vulnerabilities and increase security
■ Delivered transparent communication and documentation that enabled financial forecasting for executive leadership team

Information Technology Advisor

■ Strategically advised leadership team regarding staffing, technical, and daily operations with innovative approaches to setting expectations, allocating human resources, and maximizing existing resources
■ Provided strategic advisement and support to the President of the leading ICF chapter by honoring the 20-year legacy. 
■ Sustained the non-profit's global reach and commitment to making the DEI mission a reality with a theme of inclusion that also honors the local Los Angeles roots.
■ Served as an Executive Sponsor to Volunteers vertical which includes process improvement, empowering the Board of Directors with a transparent onboarding process and succession plan, data-driven decision-making, and operational effectiveness.

Chief of Staff

Support short- and long-term mission of ICFLA to empower new and existing coaches by aligning talent with tasks, seekers with information, and the vision for the future with a process that scales.

Director Of Volunteers

In this pilot program, I partnered with Resume Writers to refine career documents that aligned with individual job seeker goals. In this capacity, I expanded the capabilities of the QA team by further refining project deliverables.

Resume Editor, Quality Assurance | Indeed

I expertly coach clients on their career development journey at RiseSmart, a leading provider of career transition services.

Career Development Coach | Randstad Risesmart

Recruited to provide high-quality resume review service to LinkedIn members based on expertise in career coaching and resume writing.

In addition to testing this service offering, supported the Profinder pilot that transformed and launched into the Service Marketplace.

LinkedIn

Career Expert

Instrumental in refining and executing the communications strategy for the organization through tactical content creation targeting audiences across Facebook, Instagram, LinkedIn, and Twitter. Serve as Ambassador to the organization for those who are actively learning and practicing the craft of coaching and for those who are coaching curious.

Associate Director of Communications

I expertly coach clients on their job search strategy and provide mock interviews, interview preparation, video interviewing, offer evaluation, salary negotiation coaching, as well as information on networking best practices and LinkedIn at RiseSmart, a leading provider of career transition services.

Career Transition Coach | Randstad Risesmart 

In addition to crafting quality career documents for VIP clients across the business, communications, design, and technical industries, I was promoted to ensure complete customer satisfaction by turning around customer experiences, de-escalating high-stress client situations and address concerns of TLC clients.  As a top performer in a continuously innovating environment I:

■  Consistently deliver a high volume of orders to job seekers from entry-level to senior executive.
■  Proactively identify explicit and implicit customer requirements to devise appropriate resume strategies that effectively brand job seekers for a better-targeted job search. 
■  Partner with Product Manager for new product testing and brainstorming.
■  Drive operational efficiency to ensure effective escalation management to attain targets.
■  Advance leadership skills by driving team-wide success through continuous process improvements, strategic planning and cross-functional collaboration with Customer Care, Product Leadership, and Order Fulfillment teams.

Senior Resume Writer | Talent Inc.

Passionate about redefining how job seekers brand themselves, I leveraged my technical knowledge and coaching experience to draft empowering career documents that transformed job searches and reinvigorated careers. As a top performer in an unstructured environment I:  

■  Provided strategic career coaching and recruiting insights to a range of projects for the marketing, product, and expert network management teams. 
■  Delivered high-quality projects to VIP clients within first 60 days.
■  Key contributor in a project to enhance archives that better onboarded and mentored new writers. 
■  Increased scope of responsibility to include senior-level management of escalated clients within first 90 days.
■  Pioneered crowd-sourcing method to revitalize active-verb use and powerful phrases.
■  Leveraged project management skillset enables me to consistently surpass quota expectations by 17% and meet the demands of a challenging global customer base. 
■  Selected to strategically test function of a proprietary system to ensure maintenance and expansion of team-wide productivity.

Resume Writer | Talent Inc.

As a cross-pollinator of ideas, career coach, and communications professional I have expanded my role to include Alumni communications and engagement which includes:

■ Re-designing and producing the Alumni Newsletter
■ Connecting with key stakeholders across all campuses
■ Readership increased from 15% to 68% in 5 months

Metis

Alumni Relations Coordinator

Leveraging my coach training, passion for empowering people, and experience in scaling job search support, my career advisory role expanded to cover the San Francisco campus.  With this work, I:

■  Conduct workshops
■ Facilitate 1:1 and group coaching sessions
■ Provide feedback regarding application materials

Data Science Job Search Coaching & Support

Used my ability to troubleshoot and create efficient workflows to expand my role into being the Product Owner of a proprietary database. Began this journey by reaching out and listening to all key stakeholders to understand the history and re-establish the intent behind the product. This role has involved:

■ Testing and helping to debug design flaws 
■ Documenting and prioritizing bug fixes and the addition of new features
■ Working cross-functionally across Kaplan-backed teams with the CEO and VP of Product

Product Specialist

Built partnerships, organized Speaker Series and Career Day and advised Seattle students through their career transition and job search as a key performer in an unstructured environment.  In October 2017, role expanded to include being Product Owner of a proprietary database, point person for Alumni communications, and Job Search Support for the San Francisco campus.

 ■ Marketing and PR efforts contributed to 700% increase in applications and 37%+ increase in enrollments for the Seattle market.  
 ■ Increased readership of Alumni Digest from 15 to 68% in five months.

Data Science Career Advisor

Recruited to advise students during the Career Change portion of their ever-evolving online program. In September 2017, this role was expanded to include six months of follow-up coaching to support each UI/UX and Web Development graduate.

 ■ Advised between 8-60 students on elevator pitch, career change strategy, networking, and showcasing skills.
 ■ Coaching and consulting calls focused on job search strategy, resumes, cover letters, and portfolios.  
 ■ Scaled workload to cover the entire US West Coast during team transition.

Career Specialist

Specializing in professional development and career satisfaction, I sourced, coached, and recruited talent for Cloutera's On-Demand Recruiting and Diversity Hiring Solutions.

I joined the team as the first employee so I could learn recruiting in order to become a better Career Advisor, and to consult and help build a Career Services program.  In addition to on-the-job training, as Cloutera's Corporate Recruiter I sourced and recruited through traditional and nontraditional techniques such as basic and advanced Boolean search to uncover hidden talent, operators and x-ray strings, effective marketing, in addition to helping to manage and maintain open requisitions on an applicant tracking systems (ATS), building pipelines, and filling open positions by conducting initial telephone screens, coordinating interviews with key stakeholders, and doing whatever I could to help scaling startups and high growth firms and teams address their talent acquisition needs.  My training regime included:

■ Intro to Google Research & Sourcing
■ Introduction to Sourcing & Boolean Logic
■ Assigned Rookie Tracks offered by According to Danny
■ Assigned Rookie Modules from the Next Level Exchange Recruiting Platform
■ Entire HubSpot Inbound Marketing Training program 

In addition to using my skills in HTML to work on the WordPress site, my key achievements during my tenure included:

■ Recruiting and placing 10 people as a result of six-month tenure
■ Pitching and securing 4 event appearances
■ Writing 4 blog posts in addition to editing and rewriting 3 others while laying out and publishing 3 blogs simultaneously  
■ Serving as Content Manager which included creating all initial marketing handouts for the sales team 
■ Working with social media and marketing platform vendors to achieve desired outcomes
■ Creating initial workflow for content production and supervising Research & Marketing Intern

Cloutera

Recruiter  | Career Development Coach & Trainer  | Community Partnerships Program Lead

■	Developed a workflow to collect and maintain data for 187 Employer Partners
■	Traveled to 3 cities and onboarded 2 Advisors while increasing customer satisfaction in the first quarter 
■	Implemented a scalable process for scheduling and supporting student 1:1 coaching sessions

Coding Dojo

Acting Director of Career Services

First hire in the department tasked with recreating and adding to job search curriculum, and coaching students regarding job search strategy.

■ Took over coaching sessions for 3 locations, freeing up 30 hours in the first 30 days. 
■ Created courses on LinkedIn, Impostor Syndrome, and Cover Letters.
■ Traveled to 3 cities and onboarded 2 Advisors while increasing customer satisfaction. 
■ Created department onboarding best practices and online manual using HTML.
■ Developed a workflow to collect and maintain data for 187 Employer Partners.

Career Advisor | Career Development Coach | Recruiting Partner

As a Career & Job Search Coach I empowered clients in finding meaningful work through an improved process of resume writing, job searching, networking, and interviewing. I aided career development and management operations with support including planning and attaining leadership goals.

http://glacierpointsolutions.com/tiffany-a-dedeaux

■ Captured and organized resume writing tips from founding Master Coach
■ Tested and outlined the program for Resume Writing
■ Investigated and outlined how LinkedIn’s Data Export Tool could be best used in a job search

Career Coach | Glacier Point Solutions, Inc.

Outlined protocol for converting headquarters into rental property according to HOA requirements. Recruited and hired a property management team to source, select, and managing day-to-day activities associated with long-term rental property. 

■ Audited activities including accounting and maintenance deliverables to ensure compliance with pre-determined specifications.
■ Ensured property communication between the installed team, facility team, and Board.
■ Drove high impact decision making to support the profitability of operations.

TOTALLY DIVINE VIDEO EDITING LLC

Managing Director Of Operations

I took the job as a Moderator for the Microsoft Office Envisioning team because I could continue public speaking without the need to travel. In this role I was responsible for delivering a one-hour scripted presentation to customers, interns, and officials from around the world on the Future of Work. As a vendor I was the only person to evolve from part- to full-time, and the first person chosen to work for both the Office Envisioning and Strategic Prototyping.

■ First employee to secure roles with Office Envisioning & Strategic Prototyping Teams
■ Only employee in a team of four to be promoted from part- to full-time
■ Only employee entrusted to cultivate, organize, and deploy trends to demos using custom software

Microsoft

Microsoft Office Envisioning Moderator & Trainer | Spherion & Randstad

During my time as a Trainer and Consultant for Thomson Grass Valley I traveled from L.A. to Philadelphia learning how to effectively express my love for sharing what I know in a way that produces confident and capable students. The greatest challenge I ever met was as a Training Specialist. For six months I traveled across Australia to train newsrooms on how to operate their new software. 

■ Designed and executed the test training program that secured a contract with ABC
■ Designed, setup, & executed the entire six-month training curriculum for ABC
■ Wrote and published a custom technical manual for training at WMAQ in Chicago

Digital News Production Technical Trainer & Consultant | Grass Valley

My work as a Video & Story Editor has allowed me to create films, documentaries, shorts, and resume reels. 

■ Design and create video projects with or for clients
■ Log and organize available material into cohesive story
■ Coach clients to complete inspired video projects
■ Course Lecture Video Editor, Video Technician, Instructional Media Specialist at Faithlife

Video Editor | Story Editor 

■ Schedule entire News Editing Staff 
■ Interview, recommend for hiring, and then train new editors. 
■ Help Managers establish operating procedures for the staff 
■ Delegate duties among the News Editing Staff 
■ Train other employees on procedures and equipment
■ Produce checklists for procedures
■ Maintain tape and label supplies 
■ Organize and maintain tape library and archive system
■ Edit video for the morning show
■ Help with interviewing, training, and scheduling new editors
■ Named Employee of the Quarter for September 2001

KCPQ-TV Q13 FOX

Editing Coordinator | Chief Editor | News Editor | Trainer

■ Edit video and dial in live shots for the morning show
■ Help train other employees how to use available equipment
■ Named Employee of the Quarter for September 1998

12 News (KPNX-TV, NBC)

Video Editor | Trainer

KUSI Television

Videotape Editor

■ Arrange access to equipment and facilities for students
■ Help with equipment as needed

University of Nevada Reno

Broadcast Lab Assistant

■ Edit video & roll tapes for the weekend night newscasts
■ Record network satellite feed

KOLO-TV

Tape Operator | Videotape Editor

■ Rip and distribute scripts
■ Operate the teleprompter during newscasts
■ Record air check

Teleprompter Operator

■ Provided residents with information & programming

Resident Assistant | Presenter

Performed various office duties for Residential Life & Housing including:
■ Filing
■ Data entry 
■ Typing correspondence
■ Bulk mailings.

Tiffany A. Dedeaux, Tech Career Coach