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    Taylor Smith

    Support Manager at VirtualPBX

    Taylor Smith is a Support Supervisor at VirtualPBX, a company specializing in hosted communications platforms. In addition to his role, Taylor has a unique passion for Halloween and theatrical performances. He has been involved with "Dead Time Dreams," a haunted house in San Jose, California, where he contributes to building and operating the attraction. Professionally, Taylor emphasizes empathy and creativity in his customer support role, drawing on his background in education and acting to connect with customers and solve their issues effectively.1

    Highlights

    Nov 5 · joingenius.com
    Virtual Customer Service Manager Job Description - Genius
    May 24 · virtualpbx.com
    Tech Talks- Halloween Help From Customer Support - VirtualPBX
    Customer Success Representative - VirtualPBX Job Opening

    Related Questions

    What inspired Taylor Smith to transition from education to customer support?
    How does Taylor's experience in haunted houses influence his approach to customer support?
    What are some unique challenges Taylor faces as a Support Supervisor at VirtualPBX?
    How does Taylor balance his professional and personal interests in Halloween-themed activities?
    What specific strategies does Taylor use to improve customer satisfaction at VirtualPBX?