Taylor Frazier

Taylor Frazier is a seasoned professional with a strong background in customer experience and technical support operations.

Having studied Communication and Public Relations at North Carolina State University, Taylor has built a successful career path with a focus on enhancing global customer experiences.

Currently serving as the Senior Manager of Global Customer Experience Enablement at Red Hat, Taylor has held various key positions within the organization, including roles like Manager of Customer Experience Operations, Manager of Technical Support, and Technical Support Team Lead.

With a solid foundation as a Technical Support Specialist at Apple, Taylor transitioned to Red Hat, where the progression from Technical Support Specialist to Associate Technical Support Engineer to Technical Support Engineer showcases a continuous growth in expertise and responsibilities.

Taylor Frazier's journey reflects a wealth of experience in the technology industry, particularly in driving customer-centric initiatives and leading teams to deliver exceptional customer support services.