Tatiana Kotova

Tatiana Kotova is a results-driven professional with over 10 years of experience in leading quality software releases and implementing effective test strategies and quality assurance best practices.

She possesses recognized expertise in software development life cycle, manual and automated web-based application testing, and software release management.

Tatiana has successfully built, led, and mentored global software quality assurance teams, emphasizing productivity and excellence.

Her practical knowledge includes Agile testing methodologies, working closely with various departments and technology partners, managing production patches and hot fixes, and integrating CRM solutions for Fortune 500 companies.

Tatiana is highly skilled in analytical problem-solving, providing comprehensive analysis of application readiness, defects management, risk mitigation planning, and process improvement opportunities.

She has designed and automated inter-departmental business processes using CRM OnDemand, achieving 100% user adoption and compliance.

Her educational background includes a B.Sc in Business Analysis, Banking and Financial Services from the State University of Finance in Ukraine, leadership certification in Lean Six Sigma and Business Law from the University of Toronto, and continuing education in Computer Science from Ryerson University.

Tatiana Kotova has held positions such as Quality Assurance Manager at Veeva Systems in Toronto, Senior Quality Assurance Manager in Technology Services, Communications, and Public Relations at CIBC, Senior Manager Quality Assurance in SaaS and CRM at Oracle, Program Manager in Software Quality Assurance at Siebel Systems, and Lead Quality Assurance Analyst at Janna Systems.