Tao Schencks

Tao Schencks is a seasoned Technical Lead with a wealth of experience in the retail support field, specializing in server, desktop, and remote support services.

Having served as a 3rd line server and desktop support analyst, Tao has developed expertise in Windows 2000 and 2003 server support, Windows desktop support, network consultancy, project management, and proactive troubleshooting.

Tao excels as a remote resolution and support specialist, adept at handling technical challenges from a distance, serving as a remote fix specialist, and delivering efficient solutions to clients.

With a strong educational background from Stantonbury Campus and Milton Keynes College, Tao has honed his skills to deliver exceptional support services in the IT industry.

Tao Schencks has held several significant roles in various organizations, including being the owner of Painful Feet, Technical Lead/Service Delivery Management at T-Systems in the UK, Senior Support Analyst at T-Systems, Electronic Resolution Specialist at CSC, Remote Resolution at Royal Mail, Senior Field Support Engineer at Parcelforce, and Senior Field Computer Manager at Parcelforce Worldwide.