Tanin Chakraborty

Tanin Chakraborty is an IT professional with nearly 14 years of experience specializing in ITIL Service Management.

He possesses excellent communication and presentation skills and has in-depth knowledge of major ITIL processes.

Tanin has expertise in ISO 20000 audits and guiding organizations towards certification.

He is accountable for reporting, documenting, and implementing ITIL best practices while standardizing ITIL processes and functions.

With a focus on gap analysis, Tanin identifies improvement opportunities to enhance operational efficiency.

He excels in process documentation, development, reviews, and audits, directing strategic and tactical plans for comprehensive ITIL / ITSM framework execution.

Capable of managing multiple process transformation projects, Tanin offers client-specific tool testing and training for various teams.

He conducts engaging classroom sessions, live meetings, and presentations to convey complex IT concepts effectively.

Tanin demonstrates proficiency in developing and implementing new standard policies, enhancing existing procedures, and leading continuous service improvement activities.

He has been actively driving several mini projects, tools, and process training initiatives.

Certifications held by Tanin include ITIL V3 Foundation, ITIL Expert (OSA, SOA, PPO, RCV, MALC), ITIL Foundation Trainer, Prince 2 (Foundation & Practitioner), ISO 20000: 2011 Lead Auditor, Six Sigma Green Belt, ISO 31000 Risk Management, and COBIT 5.1.

Tanin Chakraborty completed his Bachelor of Technology (B.Tech.) in Electrical, Electronics, and Communications Engineering with First Class honors from S.R.M. Engineering College.

His secondary education includes 12th Standard in Physics, Chemistry, Biology, Maths, and English, as well as 10th Standard with English, Hindi, Social Studies, and Science from Kendriya Vidyalaya.

His professional experience includes roles such as ITIL / ITSM Process Consultant at Sears Holdings Corporation, ITIL Change & Release Management at Unisys, CTS at IBM India Pvt Ltd, and Associate Engineer Trainee at Microland.