Tabitha Dunn

Tabitha Dunn is a professional with extensive experience in customer experience (CX) and business transformation. While she has a connection to Girls Inc. of New Hampshire, her current role is not as a STEM Program Coordinator there. Instead, her most recent positions include:

1. Head of Global Customer Experience at Hitachi (2022 - Present)3
2. Chief Customer Officer at Ericsson (2019 - 2022)3
3. Global Vice President of Customer Insights, Experience & Transformation at SAP (2018 - 2019)3

Tabitha has been involved with Girls Inc. of New Hampshire as a FIRST Lego League Coach/Mentor since September 2015.1 This involvement appears to be voluntary rather than her primary professional role.

Tabitha is known for:

• Building CX practices at multiple companies3
• Being a world-class storyteller and keynote speaker3
• Serving as Vice-Chair of the Board of Directors for the Customer Experience Professionals Association (CXPA)2
• Being recognized as a finalist for the CX Leader of the Year award in 20213

Her expertise spans various areas including customer experience strategy, employee experience, sales excellence, and business transformation.23