Sylvie Williams

Sylvie K. Williams is a dedicated professional who believes in the importance of continuous user engagement for successful design outcomes.

With an educational background that includes a Master of Science in Information from the University of Michigan, a Bachelor's degree from California State University - East Bay, and additional studies at Illinois Wesleyan University, Sylvie has a strong foundation in information and communication technologies.

Sylvie has held various roles in prestigious organizations, including Senior Business Analyst at Social Security Administration, Adjunct Professor at Towson University, Project Lead, and User Experience Team Lead at Social Security Administration, Human Factors Design Engineer Senior at Lockheed Martin, UI Designer at Global CI, and roles as a Graduate Student Instructor, Business Development Intern, Usability Intern, Computer Technician, and Research Assistant at various prestigious institutions.

Sylvie's expertise lies in customer research to drive future investments and enhance user engagement. Her experience spans across academia and industry, demonstrating a well-rounded professional journey in the fields of information technology, user experience design, and business analysis.