Loyola University Chicago School of Law

Georgetown University

Wake Forest University

North Lamar High School

Project Manager at OpenGov Inc.

Cabrini Green Legal Aid

Community Services and Outreach Intern

- Led physical therapy brands through a multi-phase conversion onto the Clinicient software.
- Rolled out Confluent Health policy to brands to create consistency in their use of Clinicient.
- Created an Operational Readiness process for physical therapy brands, including transition plans, productivity dips due to transitions, standard operating procedures.

Confluent Health

EMR Conversion Project Manager

- Managed customer teams from large municipalities implementing the OpenGov tools. 
- Oversaw project resources to ensure timely delivery while maintaining scope and budget.
- Developed and led monthly meetings with C-suite members from the customer and OpenGov.
- Escalated product issues and developed cross-functional solutions to ensure client satisfaction. 
- Mentored internal team members and Associate Project Managers.

OpenGov Inc.

Project Manager

- Managed an analyst team in the delivery of the Health Information Management (HIM) application as part of multimillion-dollar enterprise software implementations of Epic.
- Led the customer team in the execution of project plan creation, system configuration, integrated product testing, end-user training, and go-live support.
- Partnered with CIOs, CFOs, and cross-functional teams to meet federal regulations in Epic, such as CMS requirements, Medicare One Day Stay, and Medicare Part B. 
- Wrote escalation documents to alert executives at Epic to serious revenue/patient safety issues.
- Advised international installs in Canada, Finland, The Netherlands, Switzerland, United Kingdom, and United Arab Emirates. 
- Monitored the implementation success of all customers by tracking progress, making escalation paths accessible, and proactively identifying revenue and patient safety issues. 
- Improved install processes through earlier check-ins, which led to fewer escalations in 2017.
- Pioneered success tracking and oversight for new install methodology through cross-application coordination.

Epic

Implementation Application Manager

- Research international commerce issues for senior advisors for briefings and meetings with Secretary Penny Pritzker 
- Prepare travel documents and briefing materials for the Secretary’s international trips, conferences, and summits
- Assist in developing and implementing SPP’s international economic agenda, including commercial diplomacy and trade policy

U.S. Department of Commerce

Global Economics Intern in the Office of Policy and Strategic Planning (OPSP)

• Monitored breaking news & compiled press clips about clients, circulated internally and externally
• Drafted reports to enhance grassroots campaigning, such as candidate & opposition research
• Compiled extensive briefing materials for current and prospective clients on various political issues

Hilltop Public Solutions

Intern Analyst

• Tracked legislation and advocated for clients' interests in the legislative process on Capitol Hill
• Organized lobbying efforts for clients with Congressional members, including meetings, receptions
• Researched prospective clients in legislative areas like education, transportation and energy

Michael Best Strategies LLC

Intern

• Revised and reviewed staff white paper on the challenges of retirement preparedness 
• Researched budgetary policy developments & drafted posts for the Economic Policy Project blog
• Met with commission members and experts on economy policy issues, such as retirement security

Bipartisan Policy Center

Economic Policy Intern

• Researched & crafted congressional memos on bills the Congressman was looking to cosponsor
• Produced synopses of hearings & briefings for matters important to staff and Congressman
• Communicated the Congressman’s views to constituents over phone and through letters
• Provided tours of the Capitol building including the history of the Rotunda and the adjoining rooms

U.S. House of Representatives

• Write a bi-weekly column, focused on the ups and downs of the 2016 Presidential election
• Researched and wrote news articles on various topics pertaining to university happenstances
• Conducted interviews with sources, such as campus administration and DC community members

The Hoya

Columnist / Staff Writer

• Crafted press releases announcing matters such as scheduled events and personal promotions
• Monitored news syndicates & complied briefings to demonstrate wide media coverage to clients
• Coordinated events for large clients, such as Chicago Blackhawks, United Center, & Lollapalooza

Res Publica Group

• Canvassed 300 homes in neighborhoods to poll individuals on likelihood of voting & political views
• Persuaded & provided information on candidate’s views to voters over phone for 10 hours a week
• Trained volunteers every week on phones, how to conduct polling, and door-to-door speechmaking

Sydney Winkler