Sydney Smalley

Sydney Smalley is a leader with valuable experience in managing teams to achieve success and overcome challenges in various departments, projects, programs, and events. One of their career highlights includes establishing the ServiceNow briefing program, which has now become a global initiative with multiple locations and significant growth impact on pipeline generation, deal closure, and sales cycle compression. They have also demonstrated proficiency in developing business requirements for applications, increasing team productivity, and utilizing tools like ServiceNow surveys and dashboards.