Sydney Brouwer is a renowned speaker and author specializing in customer experience and customer-centric leadership. With a focus on turning customers and employees into fans, Sydney has made significant contributions to the field, including being the author of the Dutch bestseller 'Customer-Centric Leadership.'

Having a background in Law with studies at Universiteit Utrecht and University of Amsterdam, Sydney brings a unique perspective to the realm of customer-centric organizations.

Sydney Brouwer is the founder and board member of CX Circle, a prominent Dutch networking organization dedicated to connecting professionals passionate about enhancing customer experience.

Throughout his career, Sydney has been involved in various roles such as Co-founder at Six Star Service, a board member and founder at CX Circle, and a host of the 'Over Klanten Gesproken' Podcast, showcasing his breadth of experience and expertise in the customer experience domain.

With a diverse professional background ranging from educational business architect and operations manager to speaker and author, Sydney Brouwer has a wealth of knowledge and insights to share with organizations striving for customer-centric excellence.