Svetoslav Dobrev

Svetoslav Dobrev is the CEO and Founder of CustomerUmbrella, a company dedicated to helping businesses improve customer service and satisfaction.

With a Bachelor's degree in Information Technology from the University of Economics - Varna, Svetoslav Dobrev has a solid educational background to support his professional endeavors.

Prior to founding CustomerUmbrella, he worked as a Customer Support Specialist at Concentrix and as a self-employed Amazon.com FBA seller, showcasing his diverse experience in customer service and e-commerce.

Svetoslav Dobrev and his team at CustomerUmbrella focus on enhancing customer experiences, future-proofing businesses, and staying ahead of the competition in the constantly evolving market.

Their youthful and tech-savvy approach, coupled with a passion for gaming, allows them to connect with customers on a deeper level and meet their evolving needs effectively.

By leveraging their expertise and understanding of customer expectations, CustomerUmbrella aims to help businesses scale, streamline operations, and create happy customers.

Svetoslav Dobrev's background in Information Technology and his hands-on experience in customer service roles bring a unique perspective to his leadership at CustomerUmbrella.