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Suzanna Clark
Practice Development Consultant
Professional Background
Suzanna Clark is a dynamic professional with extensive experience in facilitation, business development, and creative engagement. Currently serving as a Practice Development Consultant at the Social Care Institute for Excellence (SCIE), Suzanna has established herself as a fundamental contributor to the success and growth of various initiatives aimed at enhancing social care practices. Her journey in the social care sector began with her role as a Sales Executive at SCIE, where she swiftly rose through the ranks to become a Business Development Officer, leveraging her strategic mindset and keen understanding of stakeholder management to drive business success.
Apart from her values-driven work at SCIE, Suzanna's career also includes significant contributions to the arts sector, where she has thrived as a Freelance Artist and Lead Artist Facilitator at NHS Tayside. Her hands-on experience with project management and events coordination in these roles showcases her creative approach to community engagement and arts in health. Suzanna's previous positions as Assistant Content Curator at The Memory Box Network and Workshop Facilitator at Dundee Contemporary Arts further highlight her commitment to making art accessible and engaging for diverse audiences.
Effective stakeholder management has been a cornerstone of Suzanna's professional ethos, allowing her to build lasting relationships across various sectors, including both B2B and B2C environments. Her experience aligns perfectly with her educational background, where she honed her analytical and creative skills to enhance her professional performance.
Education and Achievements
Suzanna’s educational journey reflects her passion for the arts and philosophy. She studied at Strathearn Grammar School before pursuing higher education at the prestigious University of Dundee, where she earned a BA (Hons) in Fine Art, Philosophy, and Contemporary Practices with 1st Class Honours. Her commitment to her craft can also be seen in her earlier accomplishments, having completed a Foundation Degree in Fine Art and Design with Distinction at Ulster University.
Throughout her studies, Suzanna developed an impressive portfolio that demonstrates her unique perspective and creative flair, establishing a solid foundation for her subsequent work in both the arts and social care fields. Her educational achievements not only highlight her academic prowess but also serve as the bedrock of her innovative approaches to facilitation and creative projects in both domains.
Achievements
Suzanna has been recognized for her educational and professional accomplishments, which include successful delivery of numerous projects and engagements that have left a positive impact on the communities she serves. She excels in the creative engagement of stakeholders, which drives effective communication and collaboration in her roles. Whether facilitating workshops or developing effective marketing strategies, Suzanna’s ability to connect with diverse audiences has greatly contributed to her reputation as an influencer in both social care and the arts.
Her contributions to the social care sector include developing new business initiatives that target improvements in service delivery while promoting best practices across different organizations. Notable accomplishments in her career span from curating engaging content to leading community-based art projects, showcasing her versatility and commitment to enhancing both professional landscapes and community experiences.
With a foundation built on creative engagement, business development, and project management, Suzanna Clark continues to inspire others in her field while fostering innovative approaches that help shape the future of social care and community involvement in the arts.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.