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Susie Cullen
Professional Background
Susie Cullen is an accomplished professional with a comprehensive background in event management, project coordination, and customer service within prestigious institutions. With a Master’s degree in Drama specializing in producing, promoting, and managing theatre from the esteemed University of Kent, she brings a creative approach to her work that has proven invaluable in her diverse roles.
As the Conference and Events Manager at Anglia Ruskin University, Susie demonstrates her expertise in organizing large-scale events, ensuring that all aspects are executed flawlessly. Her role involves engaging with various stakeholders, managing logistics, and overseeing the entire event lifecycle, all of which align with her extensive experience in event coordination.
Prior to her position at Anglia Ruskin University, Susie served as an Events Account Manager at the QEII Centre, one of the UK’s premier conference venues. In this capacity, she applied her skills in client relations, managing event accounts, and providing exceptional customer service to ensure that clients' visions come to life successfully. Her ability to foster relationships and communicate effectively has made her a sought-after expert in event management.
Building on her experiences in the public sector, Susie previously worked as a Crisis Loan Manager and Project Coordinator at the Department for Work and Pensions (DWP). These roles allowed her to develop critical problem-solving skills and the ability to navigate complex situations, all while providing assistance and support to those in need. Her commitment to serving the community showcases her dedication and adaptability in high-pressure environments.
Additionally, Susie’s earlier career included a pivotal role as Head Receptionist at Canterbury Cathedral Lodge, where she efficiently managed front-of-house operations and provided top-tier service to visitors. Her initial experience as a receptionist solidified her foundation in customer service and hospitality, preparing her for the diverse challenges she would tackle in her subsequent roles.
Education and Achievements
Susie Cullen’s academic qualifications significantly augment her professional skill set. She earned a Master’s degree in Drama from the University of Kent, where she specialized in producing, promoting, and managing theatre. Her studies equipped her not only with theoretical knowledge but also the practical skills required for managing complex projects and coordinating events. The 2:1 grade she achieved demonstrates her commitment to excellence and strong work ethic, qualities that she continues to exemplify in her career.
Throughout her career, Susie has embraced opportunities for growth and advancement, transitioning through various roles in both public and private sectors. This trajectory has honed her skills in management, communication, and event coordination, making her a versatile and knowledgeable professional.
Notable Achievements
- Master’s Degree in Drama: Susie achieved a notable level of academic success with a specialization that allows her to bring a creative perspective to her event management role.
- Conference and Events Manager at Anglia Ruskin University: In this role, Susie has been instrumental in organizing various high-profile events, further establishing her reputation in the industry.
- Key Roles at DWP: Her experience in crisis management and providing vital support systems reflects her capacity to handle pressure and nurture productive environments.
- Customer Service Excellence: Through her roles at Canterbury Cathedral Lodge, Susie refined her customer service skills, laying the groundwork for her success in future positions.
In sum, Susie Cullen exemplifies professionalism and creativity, drawing upon her unique background in drama and extensive experience in event management. Her ability to adapt, coupled with a solid educational foundation, positions her as a leader in crafting seamless and memorable events. Whether working behind the scenes or engaging with clients directly, Susie’s passion for delivering outstanding experiences is evident in all aspects of her work.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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