Sushma Kapase

Sushma Kapase is a seasoned professional with over 10 years of experience in the aviation, administration, and customer services industries.

Her career journey includes roles such as Passenger Service Supervisor, Guest Relations Executive, Sales Head, and Admin Manager.

She is well-versed in various specialties such as Guest Relations, Customer Sales, Aviation, Administration Support, HR Support, Airport Ground Handling, and more.

Sushma holds a Diploma in Aviation and Hospitality, as well as a Bachelor's Degree in Marketing, Economics, and Accounts.

She pursued further education with a Master's in Aviation Management from UNSW and has engaged in additional studies at the University of Sydney.

Throughout her career, Sushma has contributed to organizations like dnata, Kingfisher Airlines, and AMES, where she handled roles like Customer Service Executive, Admin Manager, and Guest Relations Manager.

Active in her community, Sushma has volunteered at AMES and has also dabbled in roles like documentary writing, travel blogging, and print modeling.

With a strong educational background and a rich professional experience, Sushma Kapase is a versatile individual with expertise in various domains within the aviation and customer service sectors.