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Susana Vilaça
UX Research Lead
Susana Vilaça is a dedicated professional with over 12 years of experience in the field of User Experience (UX), specializing in solving complex problems that hinder the connection between companies and individuals.
Her passion for understanding human behavior and business operations led her to pursue a Master's degree in Computer Engineering at Faculdade de Engenharia da Universidade do Porto and an Executive Program in Effective Leadership at Nova School of Business and Economics.
Throughout her career, Susana has held prominent roles such as Senior UX Researcher at Springer Nature Group, Head Of User Experience Strategy at Fullsix Portugal, and Senior UX Designer & Researcher at Euroconsumers, among others.
In addition to her professional endeavors, Susana has also shared her knowledge and expertise as a Lecturer at various prestigious institutions including Faculdade de Belas-Artes da Universidade de Lisboa and EDIT. - Escola de Design Interativo e Tecnologia.
Her commitment to making technology more user-friendly and enhancing the overall user experience underscores her continuous dedication to the field of UX.
Susana Vilaça's unique blend of technical skills, leadership abilities, and a profound understanding of human behavior make her a valuable asset in driving innovation and bridging the gap between users and technology.
