Susan Taylor

Susan Taylor

Susan Taylor is a Customer Learning Consultant and Subject Matter Expert (SME) in Supplier Risk Management at Dun & Bradstreet. She has over 25 years of experience at D&B, with an exceptional track record in customer support and learning solutions.1

Key Points

• Engaging communicator with extensive skills in value-based adult education and strategic data-driven solutions1
• Passionate virtual and on-site Learning Consultant for over 10 years, delivering world-class learning experiences to global organizations1
• SME in Procurement, Supply Management, and D&B's Scores, presenting daily webinars and learning discussions1
• Designs custom learning plans incorporating learning content to maximize customer efficiencies and product expertise1
• Overcame personal challenges and shares her story of thriving in difficult situations1

Experience

• Customer Learning Consultant, SME Supplier Risk Management at Dun & Bradstreet (2007 - Present)1
• Customer Support Inside Sales at Dun & Bradstreet (1991 - 2007)1

Education

• Texas State University, Bachelor's Degree in Business, Management, Marketing, and Related Support Services (1984 - 1987)1