Susan Joy

Susan Joy is a highly skilled IT Professional with a background in Design Thinking, Search Engine, Airlines, Requirement Elicitation, Project Management, Process Implementation, Testing, and Project Coordination.

With a Master's degree in Computer Science from Mahatma Gandhi University and a Bachelor of Engineering in Information Technology from Toc H Institute of Science & Technology, Susan has a strong educational foundation.

Having worked in reputable organizations like ServiceNow, United Airlines, Akamai Technologies, IBM, Imaginet Ventures Pvt Ltd, and LBS Graphics, Susan has a diverse professional experience.

Her expertise lies in requirement elicitation, gap analysis, process definition, disaster recovery, and software development life cycle methodologies including Agile, Scrum, and Waterfall.

Susan has actively participated in sprint planning, pre-grooming, grooming, stand-up sessions, and user story writing, showcasing her hands-on experience in project management and coordination.

She is proficient in documenting Business Requirement Documents (BRD), Functional Specification Documents (FSD), non-functional requirements, and system requirement documents, highlighting her strong analytical and communication skills.

Susan Joy aims to leverage her technical acumen and management skills to drive success in a competitive team-oriented environment.