Boise State University

Senior Vice President / Relationship Manager at Zions Bank

Managed banking relationships with the top key clients, providing tailored financial solutions for commercial real estate projects, including construction, mini-perm, and permanent financing, as well as lines of credit. Conducted thorough review and selection of job applicants, facilitated onboarding processes, and performed team member evaluations to maintain high-performance standards. Implemented planned oversight for client projects, including apartment complexes, retail spaces, office buildings, hotels, and industrial warehouses within the bank's regional footprint. 
●	Administered a loan portfolio to maintain robust client relations and ensure high levels of service/support.
●	Oversaw lending operations with loan amounts ranging from $5 to $25 million and managing portfolio culminating at $185 million.
●	Executed recruitment and hiring process to enhance team composition and operational efficiency.
●	Fostered professional growth and development within the team through constructive evaluations and targeted training initiatives.
●	Maintained a proven track record of financial stewardship and risk management, contributing to the bank's stability and reputation in the commercial real estate sector.

Zions Bank

Senior Vice President, Relationship Manager

Oversaw financing solutions, including construction, mini-perm, and permanent loans, as well as lines of credit for diverse commercial real estate development projects nationwide including apartment complexes, retail spaces, office buildings, hotels, and industrial warehouses. Administered and expanded the commercial real estate portfolio for the regional office to ensure portfolio growth and client satisfaction. Administered loan processes with focus on relationship building and risk assessment. Conducted thorough interviews, onboarding, and performance evaluations, contributing to team development and operational excellence.
●	Originated commercial loans, ranking 3rd highest in the Western U.S., demonstrating exceptional sales and financial analysis skills.
●	Managed and nurtured a portfolio exceeding $200 million, ensuring the retention and growth of key client relationships.
●	Facilitated in hiring process by revising job descriptions, screening applicants, and integrating new team members, enhancing team capabilities and cohesion.
●	Instrumental in financing deals with loan amounts up to $90 million, highlighting robust negotiation/deal-structuring expertise.
●	Maintained a high standard of due diligence and risk management for loans, ranging from $1 to $20 million, solidifying trust and reliability with clients.

Susan S. Jones