Susan R. Heaton

Susan Heaton is a seasoned and results-driven management professional with over 18 years of experience. She has a Master of Arts in Business/ Corporate Communications and Marketing from Lindenwood University and a Bachelor of Science in Health Science and Education from Bradley University. Throughout her career, Heaton has received numerous awards for her exemplary performance, outstanding customer service, and leadership skills. She has a sharp analytical mind and can build successful sale teams, develop strategic relationships with clients, and improve operational efficiency. Her skills allow her to exceed expectations, drive top-line profits, and meet deadlines while following the company's business models.

Heaton has held various leadership positions in multiple organizations, such as Operations Director at Cawley Chicago, Omni Leader, and Sales Leader at Macy's, Commercial Business Development Manager at Bath Fitter, and Director Marketing Special Event at Bath Fitter, among others. She has also been involved in property management, as Managing Broker Holding Company, Property Manager, and Commercial Managing Broker at Coldwell Banker Residential Brokerage. Additionally, Heaton is well-versed in customer relationship management (CRM) platforms such as Salesforce, agile scrum methodology, project management, and six sigma green belt certifications.

Her combination of education, leadership experience, and certifications have enabled her to thrive in various industries such as retail, real estate, marketing, and operations. Heaton is keen on collaborations, and her expertise and experience have enabled her to succeed in her roles, where she is primarily focused on driving profitable growth and delivering customer excellence.