Susan Harrison

Susan Harrison is a highly experienced professional with a strong background in market research, customer experience, and operations management within the financial services industry. Currently serving as the Head of Market Research & Insights at Elavon Europe, she has previously held key roles within the organization, such as Head of Customer Experience and Head of Voice of Customer. Susan also has a history of managing fraud prevention and operational performance as the EU Operations Performance Manager and Fraud Manager for UK and Ireland at Elavon Europe. Prior to her tenure at Elavon Europe, she worked as a Payments and Clearing Official at AIB.