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Susan Gryson
HR Business Partner at Advanced Technology Services (ATS)
Professional Background
Susan Gryson is a highly accomplished Human Resources professional with over 20 years of extensive experience in Corporate Human Resources and Recruitment. Throughout her career, she has developed a rich knowledge base and skill set that spans various facets of the human resources domain. Susan's expertise is rooted in employee relations, legal compliance, retention strategies, employee engagement, compensation analysis, training and development, organizational culture, project management, and workplace safety. This diverse skill set makes her an invaluable asset in promoting and maintaining a positive work environment that fosters growth and development.
Her recruitment experience is notably comprehensive, encompassing the full cycle of recruitment processes. From sourcing potential candidates to presenting them, negotiating salaries, managing client relationships, and overseeing vendor partnerships, Susan has demonstrated her ability to seamlessly navigate the recruitment landscape. She has successfully operated in both national and global markets, aligning organizational needs with the right talent.
Her broad industry experience enhances her versatility as an HR professional, having worked across several sectors including agency staffing, healthcare, finance, industrial, and information technology (IT). This variety not only contributes to her understanding of different workplace cultures and compliance standards but also equips her with the insights needed to understand the unique challenges faced by organizations across different markets.
Education and Achievements
Susan Gryson's educational journey has been instrumental in shaping her professional expertise. She holds a Bachelor of Science degree in Psychology from Eastern Illinois University, where she developed a foundational understanding of human behavior that is crucial in any human resources role. Building on this foundation, she pursued further studies in Human Resource Management, earning a Master’s degree from the Keller Graduate School of Management of DeVry University. Her commitment to continuous learning is evidenced by her studies towards the Certified Internet Recruiter certification at AIRS, solidifying her capabilities in the evolving landscape of recruitment.
This comprehensive educational background underpins her career and empowers her to implement effective HR policies and practices, enhancing organization performance and employee satisfaction.
Notable Career Positions
During her prolific career, Susan has held various influential positions within leading organizations, showcasing her expertise and leadership in the HR field. Currently, she serves as an HR Business Partner for Advanced Technology Services (ATS), where she works closely with business leaders to address HR needs and strategies that align with organizational goals. Prior to this role, she was a Human Resources Generalist and IT Recruiter at ATS, further demonstrating her capacity to adapt and thrive in different roles within the HR landscape.
Her experience also extends to her role as a Talent Acquisition Business Partner for Chase Card Services at JPMorgan Chase. In this capacity, she played a crucial role in sourcing and securing top talent for the financial giant. Additionally, her position as a Recruiter/HR Generalist at Advocate Health Care enabled her to contribute significantly to the healthcare sector, focusing on finding the right candidates to enhance patient care and operational efficiency. Susan's early career involved her role as a Sourcing Specialist at Zurich North America, where she honed her skills in strategic sourcing and recruitment.
Achievements
Susan Gryson's remarkable career has also been characterized by numerous achievements that underscore her dedication to excellence in human resources. Her ability to create significant impacts within organizations is evident through her successful implementation of employee engagement strategies that have markedly improved retention rates. By focusing on fostering a positive workplace culture, she has helped organizations attract and retain top-tier talent while also driving employee satisfaction and productivity.
Her strategic approach to recruitment has led to successful talent acquisition campaigns that not only meet but exceed organizational expectations. By leveraging her vast network and market knowledge, she has effectively bridged talent gaps in various industries, contributing to better business outcomes.
In summary, Susan Gryson is a seasoned HR professional with an extensive background in corporate human resources and recruiting. With her profound knowledge in employee relations, legal compliance, and strategic recruitment across multiple industries, she has established herself as a leader in her field. Her educational qualifications in psychology and human resource management further enhance her ability to manage and develop talent. Susan's journey is a testament to her commitment to fostering a thriving workplace, making her a highly sought-after HR expert in the industry.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.