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Susan Giang
Product Designer at Yelp
Professional Background
Susan Giang is a highly talented product designer with a rich background in user experience (UX) and visual design. With a strong educational foundation, Susan studied Bachelor of Applied Science (BASc) in Systems Design Engineering at the revered University of Waterloo. This rigorous academic experience provided her with the analytical and technical knowledge needed to excel in various design roles, shaping her expertise in creating innovative products that resonate with users.
In her career, Susan has worked in multiple esteemed organizations, where she has continually refined her skills and contributed to the enhancement of user experiences. Currently, she serves as a Product Designer at Yelp, where she plays a pivotal role in developing and refining the products that millions of users rely on daily. Her responsibilities at Yelp involve collaborating with cross-functional teams to ensure that the design elements of the platform are not only visually appealing but also highly functional and user-friendly.
Prior to her role at Yelp, Susan had an eclectic career as a Freelance Designer, allowing her to work on diverse projects and gain insights into various client needs and aesthetic preferences. In her previous positions at Opencare.com, Susan was instrumental in developing user-centric designs that improved overall user journey and client satisfaction. Her tenure at Fjord, both as a Visual Design Specialist and a Senior Analyst, showcased her abilities to lead design initiatives and create impactful visual strategies for numerous clients.
Moreover, her work at Intersect as a Product Designer and at Sprout At Work as a UI/UX Designer allowed her to foster her dedication towards developing engaging digital experiences that facilitate user interaction and satisfaction. Susan's tenure at both LoyaltyOne and IBM further cemented her expertise in user experience design, where she was involved in refining product designs to meet the ever-evolving needs of clients.
Susan's journey began as a QA Analyst at both Indigo and JDA Software, followed by her stint as an IT Analyst at TD. These foundational roles gave her a unique perspective on technology and design, which she leverages today in her product design processes.
Education and Achievements
Susan's educational background at the University of Waterloo has played a significant role in her career trajectory. The comprehensive experience from the Systems Design Engineering program has better prepared her to tackle complex design challenges. Her degree, layered with hands-on learning initiatives, enriched her knowledge, making her adept at integrating technical nuances with design considerations.
Since her graduation, Susan has become an influential figure within the design community, actively contributing to conversations about design innovation and user experience. Her collaborative approach and keen sense for user needs have earned her recognition among her peers and clients alike.
Achievements
Susan Giang’s career is adorned with significant achievements that reflect her commitment and passion for the design field. With each role she has embraced, Susan has not only contributed her design expertise but has also cultivated a deeper understanding of the user experience, leading her to create impactful solutions. Her work often focuses on maximizing user satisfaction, driving engagement, and ultimately benefiting the businesses she collaborates with.
In her current position at Yelp, she has played a crucial role in design improvements that have directly led to enhanced usability and accessibility of Yelp’s products. Her proactive contributions are a testament to her dedication and ability to think critically about design challenges.
tags':['Product Designer','User Experience','Visual Design','Freelance Designer','UI/UX Designer','Systems Design Engineering','Yelp','Fjord','Opencare','User-Centric Design','Digital Experiences','Design Strategy','Interaction Design','User Journey','Design Innovation','Career Development','Analytical Skills'],'questions':['How did Susan Giang develop her expertise in product design while working at companies like Yelp and Opencare.com?','What were some of the most impactful projects that Susan Giang worked on during her time at Fjord?','How has Susan Giang’s education in Systems Design Engineering influenced her design approach and philosophy?','In what ways has Susan leveraged her freelance experiences to enhance her skills as a product designer?','What inspires Susan Giang to create user-centric designs that focus on enhancing user experience?'],
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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