Susan Folger

Susan Folger is a seasoned professional with over 30 years of experience in the Information Industry, specializing in strategic business relationship development, project, program, and portfolio management, as well as commercial risk management and data analytics.

Throughout her career, she has excelled in engaging resources from Pre-Sales, Consulting, and Business Development to deliver optimal solutions, demonstrating a strong aptitude for problem-solving and exceeding customer expectations.

Susan's expertise lies in leveraging information and technology to address complex business challenges through integration into top-tier ERP and CRM systems, ultimately helping companies enhance profitability, increase free-cash flow, and mitigate risks.

Her track record includes consulting with executives on risk management, regulatory compliance, and data analytics best practices, such as developing credit scoring models, credit limit models, bad debt reserve models, and collection prioritization models, while optimizing firms' overall order-to-cash processes.

Her specialties encompass commercial risk management, customer life cycle management, data analytics, industry benchmarking, global risk analysis, credit policy creation and evaluation, business intelligence, and portfolio management, demonstrating a comprehensive skill set and a holistic approach to organizational success.