Susan Biakanja

Susan Biakanja is a customer-centric sales professional with a passion for high-value customer-targeted organizations, leveraging her leadership, sales, and training strengths to enhance operations and boost company profits.

With over 15 years of experience in hospitality, incentive travel, and event-marketing, Susan has a profound appreciation for the luxury resort industry and its dynamic environment, having spent 12 years in Hawaii and embodying the Aloha Spirit in her foundation of hospitality industry knowledge.

She recently graduated from the University of San Francisco with a degree in Organizations, Leadership, and Management, specializing in team processes, branding, and culture, and is currently engaged in luxury goods retail to maintain customer-facing sales roles and keep abreast of high-value customer travel trends.

In her leisure time, Susan enjoys ocean-related activities, such as beach walks, snorkeling, and scuba diving. She also has a passion for travel, non-digital books, and indulging in dark chocolate.