Surendra Shukla

Surendra Shukla is a seasoned professional with over 15 years of experience in operational excellence within the consumer service and e-commerce industry.

As the Co-founder and Operations Head of TheBirbal, Surendra leads operations and client reporting for this leading Work from Home-based support services provider in India.

Having quickly serviced various industries like Edtech, HR, Hospitality, E-commerce, and Real Estate, TheBirbal under Surendra's guidance has made a mark in the Indian market.

Surendra holds a Master of Business Administration (MBA) from Symbiosis Institute of Management Studies and a Bachelor of Commerce (BCom) from Delhi University.

With a rich professional background, Surendra has held key positions at renowned organizations including MakeMyTrip and AMSURE INSURANCE AGENCY LTD.

Throughout his career, Surendra has honed his skills in operations management, client services, and team leadership, making him a valuable asset to any organization.

His practical experience and academic qualifications underscore his ability to drive operational efficiency and deliver exceptional service in diverse business environments.