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Suraj Maharjan
Principal Machine Learning - Natural Language Processing Scientist, Vision and Language Technologies, Capital One
Suraj Maharjan is an experienced professional in the field of Machine Learning and Natural Language Processing. He currently works as an Applied Scientist at Amazon in Seattle, Washington.1 Prior to his current role, he held several notable positions:
- Machine Learning Engineer at Instacart (May 2021 - November 2021)1
- Principal Machine Learning - Natural Language Processing Scientist at Capital One (January 2019 - April 2021)1
- Post Doctoral Research Associate at Pacific Northwest National Laboratory (August 2018 - January 2019)1
During his time at Capital One, Suraj worked on various projects including:
- Customer Effort Classification: Building and designing ML and deep-learning methods to classify and understand customer effort drivers using call transcripts1
- Call Transcript Summarization: Exploring state-of-the-art auto summarization models for call transcripts1
- Implementing an ML framework for rapid prototyping and developing a VSCode plugin to visualize call transcripts1
Suraj holds a Ph.D. from the University of Houston, where he conducted research in Natural Language Processing from 2015 to 2018.1 His academic background and industry experience demonstrate his expertise in NLP and machine learning applications.