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    Sunny Sopapunta

    Technical Analyst at Stanford University

    Sunny Sopapunta is a seasoned help desk technician with 16 years of experience in the IT field. Currently, Sunny specializes in providing technical support in educational environments while possessing a versatile background working in both corporate and educational settings.

    Sunny excels in troubleshooting issues and providing support for hardware and software solutions. Known for the ability to work independently, adapt priorities swiftly, and make informed decisions in fast-paced environments.

    Specializing in hardware, Sunny has extensive experience configuring and upgrading a variety of platforms including Dell, IBM, Lenovo, Compaq, HP, white box, Mac systems, HP printers (4200, 4500, 4600, 8000, 8150), various PDA's, and cell phones. Additionally, proficient in software applications such as MS Office suite, Acrobat, Photoshop, Flash 8, Dreamweaver, Norton Ghost, LanDesk, Eudora, and various Mac software.

    Sunny's educational background includes studying Psychology at Boston University. Previous roles include Technical Analyst at Stanford University, and various positions at Harvard Business School including Technical Support Analyst (Tech 1 & Tech 2), Customer Analyst Specialist, and Help Desk Support Technician. Furthermore, Sunny has served as a Help Desk Support Technician at Pharmatrak.

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    Location

    San Francisco Bay Area