Sumantu Mittal

Sumantu Mittal is the Vice President of Products at CleverTap, a position he has held since November 2021.8 He is a techno-commercial professional with a strong understanding of various communication technologies.1

Professional Background

Sumantu has extensive experience in the tech industry, particularly in areas such as:

• Business Development
• Account Management
• Pre-Sales
• Unified Communications
• BPO
• Consulting
• Telecommunications5

Before joining CleverTap, Sumantu was the Founder and CEO of another company8, demonstrating his entrepreneurial spirit and leadership capabilities.

Current Role and Contributions

At CleverTap, Sumantu is actively involved in product development and customer engagement strategies. He has been instrumental in introducing new features and technologies, including:

• Chat Commerce: Sumantu has written about transforming customer engagement through chat commerce, particularly using WhatsApp for Business.2
• Signed Call™️: He announced the introduction of this new feature by CleverTap, which likely aims to enhance communication with customers.4
• CleverAI: Sumantu recently introduced CleverAI, a technology designed to transform brands into more insightful and empathetic entities, enabling them to create meaningful customer experiences.7

Industry Insights

Sumantu frequently shares his thoughts and insights on LinkedIn about various industry trends and technologies. He has discussed topics such as:

• In-app communication powered by Patch, a JioGenNext alumni company6
• The importance of understanding customer behavior and engagement metrics3

Sumantu Mittal's LinkedIn profile indicates that he is based in Delhi and has over 500 connections, suggesting he is well-networked in the industry.1