Steven Liu

Steven Liu is a Senior Customer Success Manager at Rad AI with a background in client-facing roles spanning 10 years.

He has over 5 years of experience in developing and expanding customer success departments and procedures for SaaS companies at various stages of growth.

Steven has previously held positions at notable companies like Duo Security (now part of Cisco), Qventus, and Deloitte's Strategy & Operations service area, gaining expertise in healthcare, security, public sector/higher ed, and financial services.

His academic achievements include a BS in Finance and Statistics from NYU Stern School of Business and graduation from Boston College's Carroll School of Management's Honors Program focusing on Finance.

His areas of expertise encompass customer success, project management, business case development, data visualization, market research, change management, communication strategy, recruiting, business process enhancement, relationship management, software implementation, writing, healthcare, and security.

Steven has been associated with multiple organizations in diverse roles such as Head of Content & Community at OnFrontiers, Growth Marketer at Poncho Insurance, International Sales Manager at Zhuhai Port Logistics Development Co., Founder at Scratching Pad, Partner at Laugh Fiend, Chief Marketing Officer at Ambitious Media, Co-founder at Lean Startup Machine, Co-founder at Inside Startups, Analyst in Debt Capital Markets at UBS, Trader at Barclays Capital's Agricultural Products desk, Summer Intern at Boston Avenue Capital, and Fellow at Yale Ivy Scholars.