Steven Chan

Steven Chan is a highly accomplished business analytics leader known for his expertise in leveraging customer insights and data engineering to drive growth, maximize sales, and enhance customer retention. With a keen ability to translate raw data into actionable business insights, Steven has established a strong track record in recruiting and mentoring high-performing analytics teams. He has contributed his skills to prominent companies such as the San Francisco 49ers, Nest Labs, eBay, Google, Microsoft, Hilton, HP, MySpace, Yell.com, and Alltel Communications. Currently, he holds the position of Director of Data & Analytics for the Global Customer Care and Experience team at Equinix. Steven's specialties include being a Tableau evangelist, Business Intelligence & Analytics, Data Visualization, User Acquisition & Retention, and ROI Analysis. Educationally, he completed his high school studies at The Branson School and earned a BS degree from the Massachusetts Institute of Technology.