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    Steve Trafford

    Current Role: ATO Client Engagement APS4 Individuals & Intermediaries Former Role: Area Manager - BDM HSBC

    Steve Trafford is an accomplished professional with a diverse background, currently focused on investigative case work and auditing at ATO.

    With 16 years of experience at HSBC in various roles, Steve has honed his skills in premium banking, BNPL, home loans, credit cards, and insurance, gaining a comprehensive understanding of consumer finance and the banking industry.

    Known for his ability to lead teams, Steve emphasizes exceptional customer experiences, community engagement, and business development strategies.

    Steve excels at advising clients to make optimal financial decisions and plays a key role in managing operational risks and compliance within the teams he leads.

    His track record includes driving cost reductions, process improvements, and fostering strong relationships for achieving outstanding results.

    Additionally, Steve holds educational qualifications from Harewood College, Dorset, UK, and Bournemouth and Poole College.