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Steve Lawrence
Principal Programme Manager, EMEA Professional Services at ServiceNow
Steve Lawrence is an accomplished Engagement and Project Manager with a robust history of achievements in sales support and solution delivery across multiple technologies and industries.
With over two decades of IT experience encompassing Consultative and Operational capacities, he excels in Engagement Management, full sales cycle support, post-sales stakeholder liaison, client and partner interactions, and commercial negotiations.
Steve specializes in IT Project and Programme management, stakeholder relationship management, business, process, and technical consultancy, IT Service Management, and support.
His expertise extends to Enterprise Systems Management and IT Service Management Implementation Projects, acquired through a consulting career with prominent solution providers and a solid technical background in implementing and operating solutions in various organizations.
Certified in several Project Management best practices and the ITIL process framework, Steve has a proven track record of leveraging his skills to assist clients in planning and executing Implementation Projects.
Steve Lawrence's specialties include IT Operations Analytics, Application Performance Management, Business Development, IT Service Management, Consultancy, Programme Management, Project Management, Agile methodologies, PMI, Prince2, ITIL, Systems Architecture, and Datacentre Operations.
Steve has held notable positions such as Programme Director for Customer Outcomes EMEA at ServiceNow, Principal Engagement Manager - MSP at ServiceNow, Engagement Manager at MuleSoft Inc, EMEA Engagement Manager for Professional Services at Netuitive, Professional Services Director at Orb Data Ltd, Business Development Director at Orb Data Ltd, Business Development Manager at Orb Data Ltd, Consultant Project Manager - Pan EMEA at IBM Software Group Services, Senior Business Consultant - Pan EMEA at Tivoli Systems (an IBM Company), Systems Architect at O2 UK, and Manager of the Systems Management Group at O2 UK.