Steve Krauss

HR-QSMO Program Manager Advisor to the Deputy Administrator at GSA

Steve Krauss is a prominent figure in the realm of human resources management within the U.S. federal government, currently serving as the Senior Advisor for the HR Quality Services Management Office (HR QSMO) at the U.S. Office of Personnel Management (OPM). His role involves leading efforts to implement government-wide HR standards and services, facilitating modernization and improvement of human capital management across federal agencies.

Professional Background

Current Position: Senior Advisor, HR QSMO and HR Line of Business at OPM (since October 2022)
- In this capacity, Krauss oversees initiatives that help federal agencies define and operationalize functional standards for human capital management. This includes managing a marketplace for shared HR services and solutions that agencies can utilize to enhance their operations.1 2
Previous Roles:
- Acting Program Manager, HR QSMO at OPM (October 2021 - October 2022): Led the transition of the HR QSMO function from the General Services Administration (GSA) to OPM and played a crucial role in establishing the new program office.2
- HR-QSMO / Advisor to the Deputy Administrator at GSA (November 2017 - October 2022): Oversaw various projects related to GSA’s Agency Reform Plan and was instrumental in architecting the vision for HR shared services.2 4
- Director of Category Management Strategic Execution at GSA (August 2015 - October 2017): Managed initiatives aimed at implementing category management across federal procurement, achieving significant cost savings.1 2

Industry Experience

Before joining federal service in 2015, Krauss accumulated over 20 years of experience in various roles related to business operations, IT, and supply chain logistics in the private sector. His extensive background includes managing technical sales teams and driving substantial revenue growth in previous positions.1 2

Contributions and Initiatives

Krauss has been pivotal in developing frameworks for business and data standards that support HR QSMOs across federal agencies. He has emphasized the importance of technology in streamlining HR functions and improving service delivery. Under his guidance, OPM has launched an HR Marketplace designed to provide agencies with access to best practices, market intelligence, and a catalog of available services.3 4

Krauss is also focused on fostering collaboration among agencies to enhance efficiency and effectiveness in human resources management, particularly through shared services initiatives.3 4

In summary, Steve Krauss is a key leader in transforming human resources practices within the federal government, leveraging his extensive experience to drive modernization and improve service delivery across agencies.