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Steve Blood
Chief Technology Officer
Steve Blood is currently serving as the Chief Technology Officer at DaoCloud since December 2020.1 He is also working in a technology role at 1906 since January 2022.1 Blood has an extensive background in technology leadership, with over 30 years of experience in customer service technology.2
Prior to his current roles, Steve Blood held several notable positions:
- VP of Market Intelligence and Evangelism at Five9 (as of March 2024)3
- Research VP at Gartner (December 2015 - May 2018)2
- Research Vice President at Gartner's Global Communications Practice (April 2006 - December 2015)2
- Product Marketing Manager at Rockwell Electronic Commerce (March 1998 - October 2000)2
Blood is known for his expertise in customer service and support technologies, focusing on market insights, contact center applications, digital customer service, and customer service analytics.3 His LinkedIn username is stevejnb.2
Highlights
Sep 26 · str.llnl.gov
S&TR Past Issues - Science & Technology Review
Mar 18 · five9.com
Five9 Hires Leading Gartner CX Analyst Steve Blood
May 12 · pmc.ncbi.nlm.nih.gov
Blood biomarkers for brain injury: What are we measuring? - PMC