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Steve Blann
Delivering seamless CX that delights customers
Steve Blann is a seasoned professional known for helping organizations deliver innovative and seamless customer engagement solutions through a consultative and problem-solving approach.
His expertise spans various areas including AI Bots, Contact Centre, Customer Experience, Personalisation, and Digital Transformation, among others.
With a strong background in AI, SaaS, and sales, Steve excels in managing virtual teams, evangelizing Omni-Channel Automation, and driving solution sales.
He is skilled in new business development, having 'first in country' and 'first in vertical' experience, and is adept at working with Start-ups and Enterprises across industries like Insurance, Financial Services, Utilities, Telco, Media, and Retail.
Steve Blann's professional journey includes roles such as VP ttec digital EMEA at TTEC Digital, Senior Strategic Client Director at eGain Corporation, and Consultant at Constellation AI (Elerian), Route 101, among others.
He holds a BEd. and BA in Education and Science from Liverpool Hope University and is recognized for his technical competence, ability to develop business propositions at 'C' level, and excellence in sales and consultancy services.