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Steve Alzamora

Client Services I Customer Success I Onboarding I Panel I Product Demos I Qual/Quant Research I Renewals I SaaS I Trainings I Webinars

Steve Alzamora is an adept and experienced professional with a decade-long history in client services and customer success. He specializes in using Software as a Service (SaaS) platforms to conduct both quantitative and qualitative research. Steve has worked with Fortune 500 brands across a variety of verticals, such as CPG, entertainment, healthcare, media, retail, and technology, among others.

Steve has an excellent record of managing client relationships, developing businesses, conducting onboarding and training, and managing internal teams. He also nurtures internal and external best practices in his work. Steve's background includes studying communication and English at William Paterson University of New Jersey.

He has worked as a Senior Customer Success Manager, Global at UserTesting, Customer Success Manager at Feedback Loop, Director of Client Services at FUEL CYCLE, Senior Research Director, and Research Manager at Digital Market Intelligence (DMI) at GfK Custom Research North America. He also worked as a North America Panel Director, Online Acquisition, and Manager, Online Retention, at Nielsen.