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Stephen White
Information Technology End User Support, Technical Support Analyst II, American Red Cross
Stephen White is a highly skilled professional with extensive knowledge in personal computer hardware, Microsoft networking, and a range of Microsoft certifications. He is CompTIA A+ IT Technician Certified, CompTIA Network+ 2009 Certified, and a Microsoft Certified Professional in Microsoft XP Professional and Microsoft Server 2003. Stephen is proficient in Active Directory, experienced with all Microsoft Operating Systems up to Windows 10, and adept in Microsoft Office Desktop Productivity Software. He excels in data backup and recovery using various tools like Microsoft Software RAID, hardware RAID utilities, Acronis, and Ghost. With a problem-solving mindset, he can handle hardware and software issues using diagnostic tools. Stephen is also a strong communicator, works well both independently and in a team, and has a background in customer service and writing feature articles, news copy, and research reports. His editing skills span across different styles like AP, Chicago, and MLA, making him a competent researcher, interviewer, and reporter.