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Stephen Loch
General Manager, Audit & Risk
Professional Background
Stephen Loch is an accomplished aviation and risk management expert with an impressive career spanning over several years in the airline industry and public service. Currently serving as the Vice-Chair of the Iata Special Interest Group: Iaaia at the International Air Transport Association (IATA), he leverages his extensive expertise in risk management and compliance to contribute to the advancement of aviation standards globally. With a keen focus on strategic development and risk mitigation, Stephen has consistently demonstrated leadership and innovative thinking throughout his professional journey.
Prior to his role at IATA, Stephen held a pivotal position as a Stream Leader for the International Group Strategy Project at Virgin Australia, where he was instrumental in shaping long-term strategic initiatives that propelled the organization into a competitive market position. His tenure at Virgin Australia was marked by a series of progressive roles that highlighted his skills in internal audit, risk management, and compliance, culminating in his appointment as Chief Risk Officer. In this capacity, he was responsible for the organization's risk management framework, ensuring that the airline operated within acceptable risk parameters while safeguarding its assets and ensuring compliance with regulatory standards.
Stephen's career at Virgin Australia commenced as a Senior Internal Auditor, where his sharp analytical skills and attention to detail quickly made him a standout performer. He adeptly transitioned through various auditing roles, eventually becoming the General Manager of Internal Audit, Risk, and Compliance. During his time, he developed and implemented robust auditing practices that not only enhanced internal controls but also significantly improved operational efficiencies across the organization.
Education and Achievements
Stephen's educational journey laid a solid foundation for his expertise in risk management and strategic planning. He began his studies at Downlands College before moving on to the QUT Faculty of Education, where he honed his skills in critical thinking and leadership. He further expanded his academic credentials at the University of Southern Queensland, acquiring valuable knowledge that has been instrumental in his professional endeavors.
Throughout his career, Stephen has achieved various milestones that underscore his commitment to excellence in the aviation sector. His role in the IATA Special Interest Group has allowed him to collaborate with some of the leading minds in the industry, sharing insights and best practices that enhance safety and operational efficiency in aviation worldwide. His work not only contributes to the IATA's mission of representing and serving the aviation industry but also demonstrates his dedication to fostering collaboration among international stakeholders.
Achievements
Stephen's achievements in risk management and internal auditing are noteworthy. His innovative approaches in the auditing domain have led to significant improvements in risk assessment processes, helping Virgin Australia navigate complex regulatory environments effectively. Moreover, his strategic vision and insights into industry trends have been key drivers in formulating policies that align with both business objectives and regulatory requirements.
Stephen's ability to blend analytical rigor with strategic foresight enables him to approach challenges with a unique perspective, making substantial contributions to the organizations he has been part of. His commitment to professional development is evident in his continuous pursuit of knowledge and expertise in his field, ensuring that he remains at the forefront of emerging trends and best practices in aviation and risk management.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
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Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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