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Stephen Lane
Senior Operations Manager at Computacenter
Stephen Lane is a Senior Operations Manager with a focus on IT Service Desk. With over 25 years of operational experience, he has a strong track record of delivering exceptional Customer Experience and results. Stephen is known for his analytical problem-solving skills, effective communication, and the ability to motivate teams to exceed expectations. His expertise lies in IT Service and Help Desk Management, Contact Centre Management, revenue generation, customer service, client relationship development, achieving service targets, and financial acumen.