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Stephen Davis
Sr. Lead Customer Experience Manager at Lumen Technologies
Stephen K Davis is an accomplished professional with a strong educational background and extensive experience in various management roles.
He holds a Master of Business Administration (MBA) from Clemson University, an Associate of Arts and Sciences (AAS) in Management from Greenville Technical College, and a Bachelor of Science (B.S.) in Business Administration from Southern Wesleyan University.
Currently, Stephen serves as the Sr. Lead Customer Experience Manager at Lumen Technologies, a role that showcases his expertise in enhancing customer satisfaction and loyalty.
Prior to his current position, he held key roles at notable organizations such as Lowe's Companies, Inc., Windstream Enterprise, AT&T, and Verizon Wireless, where he honed his skills in product management, digital channels, customer experience, network operations, technical support, and customer service.
Stephen's career progression demonstrates his versatility and adaptability in managing various aspects of operations and customer-centric functions.
His experience as a Product Manager, Product Lead, Sr. Consultant, and Manager at Windstream Enterprise highlights his strategic leadership abilities and deep understanding of digital technologies and customer-centric solutions.
Furthermore, his tenure at AT&T and Verizon Wireless equipped him with hands-on technical expertise and a strong foundation in telecommunications operations.
Stephen K Davis's academic qualifications coupled with his diverse professional background make him a valuable asset in the field of business administration, customer experience, and operations management.