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Stephanie McNellis
Delivering Improved Health Insurance Benefit Plans while Reducing Costs - Director of Client Retention - DifferenceCard.com
Professional Background
Stephanie McNellis is a distinguished professional in the field of human resources and health benefits, currently serving as the Director of Client Retention at The Difference Card. With years of dedicated service, she has played a pivotal role in helping businesses navigate the complex world of health insurance. At The Difference Card, Stephanie leverages her extensive expertise to craft unique benefits plans tailored to meet the specific needs of each client while simultaneously controlling costs. Her commitment to delivering exceptional service distinguishes The Difference Card from its competitors, showcasing her influence in the HR space.
Stephanie's journey with The Difference Card began in various consulting roles where she honed her skills in client relations and benefits management. As a former Renewal Consultant and Account Consultant, she developed a deep understanding of the importance of client retention and the nuances of health insurance plans. Her deep-seated dedication to client satisfaction reinforces the mission of The Difference Card, which is to ensure that employers can offer their employees rich benefits packages that enhance overall satisfaction while managing costs effectively.
Education and Achievements
Stephanie McNellis earned her Bachelor of Science (BS) degree in Communication and Media Studies from the State University of New York College at Oneonta. This educational background has equipped her with valuable communication skills that enhance her ability to connect with clients and understand their needs. Through her education and subsequent roles at The Difference Card, she has developed an impressive repertoire of knowledge regarding health benefits, reimbursement strategies, and tailored benefit solutions.
Achievements
At The Difference Card, Stephanie McNellis has been instrumental in implementing innovative benefit plan designs based on nearly two decades of proprietary utilization data. Her strategic insights have enabled many employers to provide incentivized wellness benefits, significantly lowering health insurance costs while simultaneously increasing employee engagement. Under her leadership, her team conducts thorough analyses to ensure that the plans developed are not only feasible but also aligned with the unique demographics and requirements of the businesses they serve.
Stephanie's role encompasses more than just planning; she is dedicated to the client onboarding process, ensuring that each company is fully educated about their benefits program. To facilitate this, each client is paired with a dedicated Service Team Member, promoting a seamless and informed experience. Her passion for client service and her commitment to empowering businesses through effective health insurance solutions contribute to her success in the field.
Beyond her professional pursuits, Stephanie values spending quality time with her family, particularly enjoying recreational activities near the water during warmer months. This balance of personal and professional life highlights her well-rounded approach to both work and leisure.
In summary, Stephanie McNellis exemplifies a commitment to excellence in the realm of health benefits and human resources. Her experience at The Difference Card and her educational background form a solid foundation for her ability to implement innovative solutions that address the unique challenges faced by employers today. As healthcare continues to evolve, Stephanie’s forward-thinking approach ensures that her clients can navigate these changes with confidence and ease, fostering a healthier, happier, and more engaged workforce.
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