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Stephanie Linnartz
President at Marriott International
Professional Background
Stephanie Linnartz is an accomplished leader in the hospitality industry, serving as the President of Marriott International, Inc., the world’s largest hospitality company. With over 7,600 properties globally and a diverse portfolio of 30 renowned brands, Marriott operates in 133 countries and territories, ensuring that guests have memorable experiences wherever they go. Under her stewardship, the company also boasts the largest customer loyalty program in the travel industry, known as Marriott Bonvoy™, which includes more than 147 million members. Brands under her guidance include iconic names such as The Ritz-Carlton®, St. Regis® Hotels & Resorts, The Luxury Collection®, and Sheraton®, among others.
In her role, Ms. Linnartz is tasked with developing and implementing a comprehensive global consumer strategy that encompasses various vital aspects, including brand management, marketing initiatives, sales strategies, revenue management, customer engagement, technological enhancements, and innovative business ventures. Her expertise also covers loyalty strategies, positioning Marriott as a leader in customer engagement through its loyalty platforms. Furthermore, Stephanie oversees Marriott's global real estate development and operational services, a testament to her multifaceted skill set and commitment to excellence within the company.
Educational Journey
Stephanie Linnartz’s educational background sets a solid foundation for her illustrious career. She holds a Bachelor of Arts in Political Science and Government from the College of the Holy Cross, a prestigious liberal arts college that emphasizes critical thinking and analytical skills. Through her undergraduate studies, she developed a profound understanding of political structures and governmental functions, principles that would later influence her strategic thinking in corporate environments.
Continuing her quest for knowledge, Ms. Linnartz pursued a Master of Business Administration (MBA) with a focus on Finance at the College of William and Mary. This advanced education equipped her with essential business and financial acumen that has propelled her to the forefront of the hospitality industry. Stephanie further expanded her expertise with additional graduate studies in Economics at the Norwegian School of Economics in Bergen, Norway, which enriched her understanding of market dynamics and economic trends.
Leadership Roles and Board Memberships
Throughout her career, Ms. Linnartz has held various leadership positions that underscore her exceptional capabilities in spearheading significant initiatives. Prior to her role as President of Marriott International, she served as the Group President of Consumer Operations, Technology & Emerging Businesses, where she played a pivotal role in bridging technology with the hospitality sector, ensuring Marriott remains competitive in a rapidly evolving market.
In addition to her executive role at Marriott, Ms. Linnartz contributes her expertise on several boards. She is a member of the Board of Directors at The Home Depot, a leading home improvement retailer, providing insight into consumer behavior and operational effectiveness in a retail context. She also serves as a Board Trustee at her alma mater, the College of the Holy Cross, demonstrating her commitment to educational advancement and community service.
Moreover, Stephanie is actively engaged in various philanthropic initiatives. She is an Advisory Board member for Fair Chance and the Teach the World Foundation, organizations focused on social impact and education for underprivileged communities. Her service on the Marriott Board of Director’s Social Impact and Inclusion Committee and the Green Council emphasizes her dedication to integrating corporate responsibility with sustainable practices in hospitality.
Personal Interests and Lifestyle
Beyond her professional life, Stephanie Linnartz is passionate about fitness and wellness, prioritizing a balanced lifestyle that complements her demanding career. As a frequent traveler, she embraces the opportunity to explore diverse cultures and broaden her perspectives, which ultimately enhance her leadership style at Marriott. Stephanie resides in the Washington, D.C. area with her husband and two children, where she enjoys sharing quality time with her family while engaging in community activities.
Achievements
Stephanie Linnartz exemplifies exemplary leadership in the hospitality sector through her commitment to driving innovation, enhancing customer engagement strategies, and promoting environmental sustainability within Marriott International. Under her guidance, the company has experienced significant growth in its loyalty platform and brand portfolio. Her expertise in merging technology with guest services continues to position Marriott as a pioneering force in the global hospitality market.
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